Zenner & Ritter Heating and Cooling

3404 Bailey Ave, Buffalo, NY 14215-1104, USA
(716) 833-2463

Reviews

Joe F

Rating:
Sunday, Dec. 3, 2017

Wonderful service. Andrew was amazing. We had them in to do a yearly maintenance. Andrew explained the services and made sure I didn't have any questions. He addressed any issues I had with the furnace before he started. After the service, he recommended anything that he saw as beneficial to our hearing system with no sales pressure. I recommend them highly. Good company, great employees.

Stanfill M. Stanfill

Rating:
Thursday, Dec. 28, 2017

I've used them for plumbing, sump pump, and for our ancient steam boiler system and they've been great every time. There's no plumber out there who will tell you exactly when they will arrive, but customer service gets as close to a ballpark time as they can. Solid base of know-how on systems new and old. Affordable, reliable, straight-up folks.

Becky Priester

Rating:
Saturday, Jan. 13, 2018

I’m a widow who needed a hot water tank ASAP. Where did I start? I called Zenner and Ritter and Kathleen was so helpful. Her knowledge of the product and what I needed was amazing. She made the process so easy. A.F. was my tech. He was so friendly and professional. He took the time to explain everything to me. He is such a pleasant young man. I highly recommend Zenner and Ritter and will hire them in the future if needed.

D Miller

Rating:
Wednesday, Nov. 8, 2017

I've been doing business with Zenner & Ritter since 1996. I've had two heating and one A/C units installed by them in those years. My experience with them was always professional, and the work done right the 1st time. Just recently I had my yearly furnace maintenance done by Andrew B. He did a thorough cleaning & inspection of our unit. As he worked, if I had any questions, he'd answer clearly & directly to the point. I've found this to be the case with all the Zenner & Ritter service technicians I've dealt with over the past 20 yrs. I highly recommend Zenner & Ritter for your Heating & cooling needs.

J M

Rating:
Thursday, Nov. 23, 2017

Zenner and Ritter's service from the time of the estimate to the installation was professional and painless. The tech (Dave) that came did an excellent job of being clean, timely, and had complete knowledge of his trade. As a tradesman myself I appreciate his skill and execution. In 5 hours with no helper removed and reinstalled two hot water heaters and was still able to cut out and replace a drain after another job in the same day on short notice. 100% satisfied


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