I purchased a sympathy floral arrangement online to be delivered for service. I was very pleased with how the arrangement looked! It was delivered on time and was looked better than I expected. I have ordered flowers in the past from other places and this is by far the best arrangement.
We are long-term customers of Sargents Floral and have utilized their services for our office as well as for our personal needs for many, many years. Without question, the team members at Sargents Floral have been accommodating, timely, kind, and intuitive. Through baptisms, formal school dances, funerals, anniversaries, hospitalizations, graduations, holidays, and everything else called "LIFE", Sargents Floral has consistently delivered exceptionally fresh, creative, and memorable product for us. They proactively accommodate special requests and they are particularly strong with custom design especially when they are provided photographs of the desired result.... they consistently provide exactly what they promise.
I stopped in to order a couple of bouquets. I had seen pictures on their website. They were perfect!! I was so pleased when I picked them up!! I was proud to give them to people!
The worse service I've had ever had. I tried to follow up with an order and nobody picked up. The day the flowers were suppose to deliver there was no contact or communication. They called me insistently when it comes to the money. Also had many employees tell me different things. 1.) My flowers were delivered so I can't cancel the order. 2.) My order was lost??! 3.) They won't deliver my flowers until Monday. The day after Mother's Day.
I ordered a Telefloral arrangement from Sargents Floral using their online photos, but I called the shop to personally describe what I wanted. The lady I talked with was very helpful. I ordered an arrangement with lavender roses, purple wax flowers and lavender larkspur. They are so beautiful! Everyone who has seen them has asked where they came from, and I've certainly told them, "Sargents!" Great job!