Paul Masse Buick GMC South
No 20 trips to the back room every time that I asked a question. Bobby and Tom were the best car guys that I've ever dealt with. No nonsense every step of the way.
The Paul Masse Buick GMC dealership is a modern, comfortable, and professional looking place to go and shop for a car. There is no pressure from the sales staff, but my salesman worked with me to help me select the car I finally chose by clearly explaining the differences in the cars available. Once I concluded a deal for my car I was further assisted by Justin McElroy in the finance department in seeking out a good interest rate and was informed about an available wheel and tire insurance contract. Mr. McElroy worked with me to come up with an acceptable monthly payment. I look forward to a long relationship with this dealership and my salesman, Mr. Tom Fratantuono.
My experience with Paul Masse South has been fantastic since day one, Feb 2015.Our salesman, Dave Begin, was then and still is our 'go to' guy when leasing. Our second lease with him-Feb. 2016, we also met/dealt with Justin McElroy. Our appreciation to both gentlemen for their outstanding customer service can not be stressed enough. We feel as though their efforts of going above and beyond for us and making sure our needs have always been met are extremely impressive. Being treated as a 'friend' rather than just another 'customer', makes the experience of getting a new vehicle quick and painless, making the process very easy. I always HIGHLY recommend this dealership and both gentleman to anyone I know that is interested in purchasing/leasing a new vehicle. I am a customer that is 110% satisfied and have every intent to remain with Paul Masse South for the many years to come. Between myself, my boyfriend, and my mother, four vehicles later, we truly can not thank you enough!!!!
You could not expect this service level in most or all of other car sales,service operations. Thanks to you and your team!! Leadership starts at the top,... LRL inc
Never been there but their trucks look cool