Magic Star Auto
Categories: Car Dealer, Store

2839 Peters Creek Rd, Roanoke, VA 24019, USA
(540) 562-9808


Bill Andre

Monday, Dec. 4, 2017

Bought my first car from here. been driving it for a while it runs great. i haven't had any issues with it even the miles are a lot. I must say the car is in a perfect condition. loved the way they treated us. very nice people and have great collection.

Jimmy Hinkley

Thursday, Jan. 25, 2018

After purchasing one SUV from them for my Mom, I went back to buy one for myself. I told them I wanted an AWD; They directed me to one they said was all wheel drive (didn't find out it wasn't until after purchase). I noticed damage to the grill and hood. They said it happened when the unloaded of the truck (always their excuse) but they said they already ordered a new grill and the parts to fix it, to bring it back Monday and they would repair it for free. Off course, they pretended not to understand English when I brought it back... They had no idea what I was talking about. If they promise something, make sure you get it in writing! Later, my aunt went there (not knowing about our experience) and was yelled at for parking in the wrong place and told "can't you read the sign?". Only then did she notice a small sign behind the building that says customer parking. She said they were so rude that she'll never go back and neither will I.

Shawn Robertson

Wednesday, Jan. 17, 2018

I only give 3 stars because they accomidated my family very much with letting them stay in the office while I looked around. It was snowing and it made the shopping easier. Although I did not buy a vehicle, they are friendly and curtious for all that visit. They are not pushy but the prices are a little high.

Michael Cook

Tuesday, Nov. 7, 2017

Be aware of this dealership. Purchased vehicle a couple years ago. Noticed on trip home the heat was not working. They said they would take care of it the next day, after realizing it would cost a thousand dollars to repair they only covered half the cost and would not take the vehicle back for a refund. Have had issues with the vehicle ever since we have had it. Still no heat after mechanic fixed it. Multiple mechanics have noticed it has been water damaged. The staff went from friendly to rude the minute there was a problem.

Elizabeth Schenkel

Monday, Nov. 27, 2017

I would give zero stars if I could. Don’t go there. These guys are crooks. Just bought a car that had been recently “inspected”, and now I’m having to spend 1,300 in repairs. Don’t waste your time or money!!!

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