Las Islas Urgent Care Categories: Health
This place is awful! I am only going to tell about one problem I have right now with them, and I have 3 other problems that are just as bad or worse. I gave them my disability extension form Friday Sept. 1st. I called them yesterday Thursday Sept. 7th to see if they had even mailed it. Almost a week later and they still have not mailed it. The worst part is that she filled out more than half the form in front of me on Sept. 1st... There is no excuse! I have not been paid in 21 days and have $1.50 to my name. These people truly do not care. I am about to call right now Sept. 8th and check again. I have been nothing but polite to these people and am seriously about to blow up on. Recording EVERYTHING by the way.
I went to this urgent care yesterday. I saw DR. Catarina Castaneda and she was really very nice and helpful. Everyone in the Urgent Care was nice and helpful. They were really kind and I felt better when I left.
Went to this Urgent care last week. Called before I went in, only $75 to be seen and I was in and out in just over an hour and a half (which I thought was awesome!). Doctor and nurses were very sweet and extremely accommodating. No complaints over here! Thanks for the help!
Sitting here with my partner for almost 3.5 hours watching others arrive and go straight in while we wait....when asked why he is being skipped the response was its injection and ultrasound day! Seriously!? How about we try the old system of first come first serve. This place sucks, staff is unpleasant and seem more concerned with each other rather than patients care.
Nursing staff is misinformed, doesn't know the prescription laws or current urgent care policy within thier own hospital system Doctor doesn't refill life saving drug, INSULIN,that you have been on for 17 years... just wants me to come in. . Z FOR WHAT REASON!!. Smh...