Whenever the time comes where I have to get another vehicle, I can only hope that the experience will be as smooth and convenient as Keenan's was. My salesman Max Ebeling was knowledgeable, courteous, and never failed to go above and beyond the call of duty. He was supposed to get out of work at 5 the night I wanted to pick up the car, but I couldn't make it until about an hour or two after that. He spared no hesitation in offering to stay late to see me personally and close out the deal. Give this man a raise - he said he was new to the business, but you'd truly never know that unless he told you. Overall, judging by all the friendly faces in that dealership, I can safely assume the rest of the crew at Keenan would've gone to similar lengths. Special thanks to Steve Kern as well, probably one of the most personable finance guys I'll probably ever have the pleasure of working with. Need a Honda? Look no further. A+
A wonderful buying experience with sales consultant Eric Mumma. Eric and Keenan had the vehicle I wanted, quickly matched a competitor price, and provided deep knowledge about the vehicle during the purchase process. Eric and the business manager, Steve, worked quickly to complete all the paperwork, prep the vehicle, and deliver. I would highly recommend purchasing a new or previously owned vehicle from the team. Great prices, ease of doing business, and superb overall buying experience makes Eric and the Keenan team a must when buying a vehicle.
Bought 2 Honda vx's here decades ago, Keenan was wonderful. Then my dad died, in his memory I wanted a diesel car. Keenan continued to Service the diesel. They were great, moved 6years ago, just found this rating app. I hope they're still great!
Kristina was absolutely amazing for my husband and I. She went above and beyond to find us a car that would suit exactly what we needed. She answered all questions, was always friendly, and was so professional. We never would have found our amazing vehicle without her and the other people at this dealership! I would definitely recommend!
Buyer be ware of the extended warranty. Your sales agent will try to sell you an extended warranty under the premise that if you don't use it, after the term is up you can request your money back. Guess what, they don't honor the request. Hopefully the consumer complaint I filed with the PA Attorney General's office will help. So, will the social media manager reply to this posting like all the ones praising the dealership? UPDATE - Keenan Honda will not return calls to discuss the issue and have effectively dismissed me. Poor showing on their part. Conclusion - Buy the extended warranty at your own risk because they will not honor it.