Eugene Urgent Care Categories: Health
3hrs of waiting and not one person was taken back to see the doctors. New people would come in and were told "only an hour wait". Be real, I've been here 3hours and still have not been seen. Two doctors were in the back just chatting with each other, I left and went to willamette st urgent care and was in and out in under and hour.
Just got off the phone with a lady there... instead of being interested in my health issue all she could talk about was money. One star for you all today, get some better receptionists.
I've went to other urgent care centers in the area but this time decided to visit Eugene Urgent Care to help deal with a poison oak outbreak due to some hiking. I was in and out faster than I would have liked as the lobby had great AC and it was a hot day. Staff was extremely friendly, and I would highly recommend. This is now my choice for future urgent care center treatment.
I'm seriously disappointed with the lack of compassion and simple courtesy of the staff here. They treat patients like they are idiots, even mocking them at times. I come to urgent care not for attention, but to seek medical help. I've now been sitting in a room waiting to be seen for well over an hour... At 3 am, when there is hardly anyone here. The medical field is supposed to be an area where customer service and empathy are at their highest. I should not feel as though I don't have a reason to be in a hospital. Do you think I want to be here at 3 am?!? And I'm already paying hundreds of dollars just for the visit. The least you could do is treat me with a little more respect. I hate this hospital, and if it were up to me, I wouldn't come back. A warm thank you to the ONE lady who was rather cheerful at the front desk.
Very kind and competent. I was impressed by the high quality of care given.